AFP Member?: Yes
Name of Organization: University of Rochester 
Title of Position: Alumni Relations, Program Assistant
Salary Information: University of Rochester Advancement is a values-driven organization that believes in Inclusion. Prior to applying, if you would like an accurate salary range based on your professional experience please send your resume and a brief note to UR Advancement Talent Management.
Organization Website: https://www.rochester.edu/

Description of Responsibilities: The staff member, with minimal direction and with latitude for independent judgment, supports operational activities in Alumni Relations and Constituent Engagement and events included in Meliora Weekend and regional activities. The program assistant will exhibit the highest degree of donor-centric customer service and be a key resource for constituents seeking information about University services and programs, particularly Alumni Relations and Constituent Engagement activities. This position is responsible for a wide range of departmental duties and involves considerable interaction with alumni relations staff, advancement staff, students, vendors, and other constituents.

Specific team support responsibilities include two teams: Strategic Initiatives and Young Alumni & Student Engagement.

• Meliora Weekend Operations Support
• Support alumni operations staff in planning and managing Meliora Weekend activities and events.
• Plan and execute all aspects of weekend headquarters activities.
• Event Registration Coordination
• Manage event registrations for the Office of Alumni Relations and Constituent Engagement regional activities, with particular focus on programs within Strategic Initiatives and Young Alumni/Student Engagement.
• Serve as point of contact to constituents interacting with the Office of Alumni Relations via telephone, email, postal mail.
• Serve as one of 4 support staff that manage registrations for the office’s anchor events including Global Days of Service, George Happy Hours, Welcome Celebrations and Holiday Parties.
• Operations Support
• Support executive director of alumni operations in day-to-day activities.
• General Office Duties.

Benefits: 
Professional membership dues in AFP paid by organization
Performance Review Policy
Vacation and Holiday Policy
Medical, Dental, Health Insurance
Life Insurance
Retirement Plan 

Education: Associate’s degree required; bachelor’s degree preferred plus 3-5 years related office experience or equivalent combination of education & experience.

Experience/Personal Qualifications: Higher education experience preferred. Demonstrated ability to work with minimal supervision. Strong customer service experience. Effective interpersonal communication skills. Ability to plan, prioritize, and track details of multi-stage projects and multiple tasks. Strong technical skills including Microsoft Office suite of programs.

Specific Requirements of Position: 

Special Events Planning
Computer - Database
Computer - Spreadsheets
Computer - Desktop Publishing
Computer - Word Processing

Send Correspondence to:
Ashley Steeves Doherty
[email protected]

On-Line Application Link (if Applicable): https://www.rochester.edu/human-resources/careers/ Job Reference ID: 237310

Include with Correspondence:
Resume
Cover Letter